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Kentucky Teachers' Retirement System

If you are emailing KTRS to ask retirement questions or questions about your account, please include your full name and
your KTRS Member ID number
or you may contact KTRS by phone or postal mail using the contact information provided at the bottom of this page.

KTRS can only answer general questions by email. Requests involving confidential account information will be answered by postal mail.

KTRS New Office Hours
  Monday - Friday
  8:00 AM - 5:00 PM
KTRS Holiday
CLOSING Schedule View ]

Effective October 1, 2006, the KTRS office began its new schedule of 8:00 a.m.- 5:00 p.m., Eastern Time, Monday – Friday.
The new schedule provides KTRS staff with extra time each day to better serve members who live in the Central Time Zone.

To make contact using EMAIL

For General Questions and Inquiries by Email:


Never email KTRS personal information, especially your social security number.
Please use your KTRS Member Identification Number or ONLY the last 4 digits of your Social Security Number, if necessary. If you have a question call 1-800-618-1687.

To make contact using US MAIL

Kentucky Teachers' Retirement System
479 Versailles Road
Frankfort, KY 40601-3868






2015 Holiday Schedule
KTRS will be closed on the following dates:
Thursday & Friday , January 1-2, 2015 New Year's
Monday, January 19, 2015 Martin Luther King, Jr.'s Birthday
One-half day, Friday, April 3, 2015 Good Friday
Monday, May 25, 2015 Memorial Day
Friday, July 3, 2015 Independence Day
Monday, September 7, 2015 Labor Day
Wednesday, November 11, 2015 Veterans Day
Thursday & Friday, November 26-27, 2015 Thanksgiving

Thursday & Friday, December 24-25, 2015

Thursday, december 31, 2015 & Friday, January 1, 2016 New Year's
479 Versailles Road, Frankfort, Kentucky 40601 / Phone: 1-800-618-1687